Account recovery if you can't log in

 Please use this feature to get back into your account if your forgot your password. 

Note that you will need access to the e-mail address on your account. 

We will send to your e-mail address a link to follow in order to reset your password. 

If you no longer have access to your e-mail address you will not be able to recover your account using this feature, and Customer Support are unable to assist you. 

Please note that we only discuss account-related information with the actual account holders.